Terms of Service

Acceptance of Terms

Welcome to xenflows. These Terms of Service ("Terms") govern your use of our restaurant services, website (xenflows.pro), and any related services provided by xenflows S.L. ("we", "our", or "us").

By accessing our website, making a reservation, or dining at our restaurant, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

About xenflows

Restaurant Services

Reservations

• Reservations are subject to availability and confirmation by xenflows
• We reserve the right to cancel or modify reservations due to unforeseen circumstances
• Cancellation policy: 24 hours notice required for cancellations to avoid charges
• No-shows may be charged a fee at our discretion

Dining Policies

• We maintain the right to refuse service to any customer
• Appropriate dress code is required; we reserve the right to enforce dress standards
• Smoking is prohibited throughout the restaurant premises
• We strive to accommodate dietary requirements with advance notice

Payment Terms

• Payment is due at the time of service unless alternative arrangements are made
• We accept major credit cards, debit cards, and cash
• Prices are subject to change without notice
• All prices include applicable taxes unless otherwise stated

Website Use

Permitted Use

You may use our website for legitimate purposes related to our restaurant services, including making reservations, viewing our menu, and obtaining information about our services.

Prohibited Activities

• Using the website for any unlawful purpose or in violation of these Terms
• Attempting to gain unauthorised access to our systems or networks
• Interfering with or disrupting the website's operation
• Using automated systems to access the website without permission
• Collecting personal information about other users

User Obligations

By using our services, you agree to:

• Provide accurate and complete information when making reservations
• Respect other customers, staff, and restaurant property
• Comply with all applicable laws and regulations
• Notify us promptly of any changes to your reservation
• Respect our opening hours and restaurant policies
• Take responsibility for any damage caused to restaurant property

Intellectual Property

All content on our website, including but not limited to text, images, logos, recipes, and design elements, is the property of xenflows or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without written permission
• Use our trademarks, logos, or brand names without authorisation
• Create derivative works based on our content
• Use our content for commercial purposes without permission

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, xenflows shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

We make no warranties or representations about the accuracy or completeness of our website content and assume no liability for any errors or omissions.

Force Majeure

xenflows shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, strikes, or other labour disputes.

Governing Law

These Terms are governed by and construed in accordance with the laws of Spain. The Spanish courts shall have exclusive jurisdiction over any disputes arising from these Terms or your use of our services.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including but not limited to breach of these Terms.

Upon termination, your right to use our services ceases immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Complaints and Disputes

If you have any concerns or complaints about our services, please contact us first so we can attempt to resolve the matter:

Contact Information

For questions about these Terms of Service, please contact us: